A standard vehicle reservation includes a certain number of kilometers per day, which is sufficient for most planned trips. If you exceed this limit, additional kilometers are charged according to a clearly displayed rate. This policy is designed to give customers transparent control over costs, and you can always choose a package that suits your needs and planned route.

You can make payments with us using a credit or debit card, cash upon vehicle pick-up, and in some cases, online payment during the reservation. All payment methods are secure and clearly displayed during the booking, so you always know exactly how much and in what way you are paying, with no hidden costs.

If the vehicle is damaged during the rental, the deposit is used to cover the costs, while the remaining deposit is returned after our staff inspects the condition of the vehicle. All details regarding the damage reporting procedure, the customer’s responsibility, and insurance options are clearly explained in the rental agreement, so you know your rights and obligations in advance.

Yes, you can add various options such as a child seat, GPS navigation, or roof racks. All options are clearly displayed during the booking, and selecting them allows your drive to be safe, comfortable, and tailored to your needs.

We recommend booking your vehicle as early as possible, especially during peak seasons and holidays, to ensure that your desired model is available. Our system provides instant booking confirmation, and by booking early, you secure a better selection of vehicles and options.

Before starting your trip, make sure the vehicle has enough fuel, that you have all the necessary documents with you, and that you are familiar with the vehicle usage rules. Our team will explain all the vehicle’s features and answer any questions you may have, ensuring that your journey is safe, comfortable, and worry-free.

We offer small cars for city driving, family cars, SUVs for longer trips or rougher roads, as well as luxury cars for special occasions. Each category is carefully selected to meet different needs, and vehicle availability depends on the rental dates and duration, so it is recommended to book in advance to secure your desired model.

It is possible to pick up or return the vehicle outside standard working hours with prior notice and agreement with our team. This option provides maximum travel flexibility, and in some cases a nominal fee may apply. Our team will clearly explain all details and the procedure for handing over the keys and documentation to ensure the process is simple and stress-free.

The average price of renting a car in Skopje is around 25 euros per day for shorter rentals of up to 15 days and for renting a small car (economy class). Car rental prices in Skopje VARY depending on the season and duration of the rental. The price includes the following:

• • rental of new vehicles
  • full comprehensive insurance
  • unlimited local mileage
  • in some cases, delivery of the vehicle to the desired address.

We do not charge a deposit to known clients and customers. It very often happens to us that a potential customer wants to rent for one day a luxury vehicle whose value is over 100,000 euros. Unfortunately, in these situations, WE DO NOT APPROVE renting a vehicle WITHOUT PAYING A DEPOSIT and without a certain amount of available money on the client's credit card.

Car rental prices in Skopje and North Macedonia, as well as in other countries, change several times during the year. The prices are highest during the summer season and during the New Year holidays because then a huge number of tourists and guests from abroad come to Skopje and North Macedonia. Considering that in those periods of the year the demand for car rental services and vehicles INCREASES DRASTICALLY and that there are not enough vehicles on the North Macedonian market, it very often happens that the car rental prices increase by 100%.

Only when our call center operators call you, the reservation is SURELY confirmed.

When you make a booking for a specific car or vehicle through our website, you should receive an ANSWER related to the vehicle booking along with the terms of payment and rental conditions in your e-mail. Unfortunately, WE ARE UNABLE TO to confirm the vehicle reservation via e-mail. If the vehicle for which you sent an inquiry is available, our associates from the call center will CALL YOU in order to confirm the reservation of the vehicle. Our associates from the call center WILL NOT CALL you if the vehicle you requested is not available for the specific dates you specified in the inquiry.

So, the car and vehicle booking process through our website work like this:

1. 1. the client sends an INQUIRY through the site
   2. we send an ANSWER to the inquiry
   3. if the vehicle is available, it will be followed by a CALL from our call center operator and CONFIRMATION of the booking.

It is possible to cancel or change your reservation directly through our website, in accordance with the cancellation policies clearly stated for each booking. If the cancellation or change is made in a timely manner, there are usually no additional fees. In the case of last-minute changes, a nominal charge may apply. This way, we aim to provide flexibility and security for all our customers.

To rent a car from us, you need to bring a valid driver’s license and an ID card or passport. Depending on the vehicle class, a credit card may also be required for a deposit. These documents are used to confirm your identity, verify your right to drive, and serve as security for any possible additional costs. The whole process is simple and is completed quickly when picking up the vehicle.

The rental price with us includes basic insurance and all legally required taxes, so that the customer can plan the trip with peace of mind, without any surprises. Additional insurance options, such as extended coverage or theft protection, can be added according to the customer’s preference, and all options are clearly shown during the booking so you know exactly what you are getting and what is included in the total price.